Privacy Policy

Effective Date: 02/11/2024

Speir (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit www.speir.io, contact us, or use our services.

1. Who We Are

Speir is the data controller for the personal data we process.

Controller Contact Details:
Speir
Website: www.speir.io
Email: privacy@speir.io

If you have any questions or concerns, you can contact us at the email above.

2. What Data We Collect

We only collect the information necessary to operate our website and provide our services:

  • Information you give us directly:

    • Name, email address, phone number, company information (e.g. when you fill out our contact form or work with us).

  • Information we collect automatically:

    • Technical information such as your IP address, browser type, pages visited, and time spent on our site (via tools like Google Analytics).

  • Cookies and tracking technologies:

    • We use cookies to understand website usage and improve your experience. You can manage or disable cookies in your browser settings.

3. Lawful Basis for Processing

Under UK GDPR, we process personal data using the following lawful bases:

  • Legitimate Interests: To operate and improve our website and services, respond to enquiries, and market similar services (you can object at any time).

  • Consent: Where you opt in to receive marketing communications.

  • Legal Obligation: Where we are required to comply with law (e.g. record-keeping, tax obligations).

4. How We Use Your Data

We use your information to:

  • Respond to enquiries and deliver our services.

  • Maintain and improve our website and user experience.

  • Communicate with you about updates, events, or services (where permitted).

  • Comply with legal obligations and protect our rights.

5. Sharing Your Data

We never sell your personal data. We may share your data only:

  • With trusted service providers (e.g. hosting, analytics, email providers) who act under our instructions and protect your data.

  • To comply with legal requirements or respond to lawful requests.

  • To protect our business, users, or the public from harm.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this notice, unless a longer retention period is required by law. After this, data is securely deleted or anonymised.

7. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as UK GDPR-approved standard contractual clauses.

8. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or loss.

9. Your Rights

You have the following rights under UK GDPR:

  • Access the data we hold about you.

  • Request correction or deletion of your data.

  • Object to certain processing (including marketing).

  • Request restriction or portability of your data.

  • Withdraw consent where processing is based on consent.

To exercise your rights, email privacy@speir.io.

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/

10. Transparency & Communication

We provide this Privacy Policy at the point of data collection (“just in time”) wherever possible. If we collect data from other sources, we will inform you within one month or sooner where required by law.

11. Changes to This Policy

We review this policy at least annually or when our processing activities change. The updated version will always be available on our website.

12. Contact Us

For any privacy questions, concerns, or complaints, please contact us at:

Email: privacy@speir.io
Website: www.speir.io